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The relationship between customer satisfaction and retention : (Ndungu, Gladys Watiri.)
Bibliographical information (record 405418)
The relationship between customer satisfaction and retention :
Subtitle:
A case study of 4 star and 5 star hotels in rift valley region, Kenya /
Author:
Ndungu, Gladys Watiri.
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Publisher:
Near East University,
Edition:
2021.
Classification:
TX911.3
URL:
http://docs.neu.edu.tr/library/9327302164.pdf
Additional related names
-
Saner, Tülen,
Detailed notes
- Thesis (Master)
- Includes bibliographical references.
- Text in English
Related links
-
Near East University
-
Hotel management
-
Institute of Graduate Studies
Items (2)
Barcode
Status
Library
Section
9321988163
Item available
NEU Grand LibraryN/A (TX911.3 .N38 2021)
General Collection
9327302164
Item available
NEU Grand LibraryN/A (TX911.3 .N38 2021)
General Collection
NEAR EAST UNIVERSITY GRAND LIBRARY +90 (392) 223 64 64 Ext:5536. Near East Boulevard, Nicosia, TRNC
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