a ISBN 0-7879-6764-5

a Original cataloging agency NEU GrandLibrary

a Classification number HD62.7

b Item number .Y47 2003

a Dewey Classification 658.02/2

a Personal name Yerkes, Leslie.

a Title Beans :

b Remainder of title four principles for running a business in good times or bad : a business fable taken from real life /

c Statement of responsibility, etc Leslie A. Yerkes, Charles Decker.

h Medium BOOK

a Place of publication, distribution, etc San Francisco :

b Name of publisher, distributor, etc Jossey-Bass,

c Date of publication, distribution, etc 2003.

a Extent xx, 154 p. :

b Other physical details ill. ;

c Dimensions 22 cm.

a Formatted contents note Passion : you gotta have it or you gotta get it -- People : you're known by the company you keep -- Make it personal : everybody wants to be a regular -- Product : people don't pay good money for bad coffee -- The eye of intention : if you don't know where you're going, you won't know when you get there -- The four P's : big lessons from a small cup of coffee -- Epilogue : six weeks later.

a Topical term or geographic name as entry element Small business

a Topical term or geographic name as entry element Customer services

a Topical term or geographic name as entry element Quality of products

a Topical term or geographic name as entry element Employee morale

a Personal name Decker, Charles.